Shipping & Returns Policy

Shipping ships worldwide and offers multiple different shipping methods to meet your needs. We carefully package every package leaving our facility before shipping. We use our own specially designed shipping boxes to ensure your order will not be damaged during transit. Your shipping and handling charges are summarized at checkout and all orders can be tracked via our carriers' websites.

We'll do our best to ensure your product arrives on time. However, delivery dates are not guaranteed and depends on the carriers as well, your orders may arrive after the estimated arrival date.

See below for delivery costs on our range of different products:

We can deliver your personalized items in any quantity around the globe.

Delivery Cost Calculator

Choose country or region for delivery:
Enter quantity for items:
Accessoires cadeaux
Affiche photo
Aimant puzzle
Aimants boutons
Aimants photo
Bois photo
Boîte cadeau
Bouteille d'eau
Calendrier de bureau
Calendrier mural
Carreau photo
Carte 3D
Carte de collection
Cartes animées
Cartes de jeu
Cartes de voeux
Cartes d'invitation
Collier puzzle
Coussin oreiller
Cube en bois
Cube photo
Enveloppe de poignée de bagage
Étiquette de bagage
Étiquette de bouteille de vin
Étui de téléphone portable
Étui folio
Housse de coussin
Housse premium
Impression photo sur verre
Jeux d'association de mémoire photo
Livre photo
Marque-page photo
Médaille de chien
Pendentif photo
Pin bouton
Pochette photo
Porte-monnaie photo
Puzzle clé
Puzzle Cork
Puzzle en bois
Puzzle en forme de coeur
Puzzles cartes d'invitation
Puzzles photo
Puzzles photo 20,32 x 25,4 cm
Puzzles plateau
Puzzles ronds
Rafraîchisseur de bouteille
Refroidisseur de cannette
Sac à vin
Sac bandoulière
Sac d'ordinateur portable
Sac réutilisable
Sangle appareil photo
Set de table
Sous-verre photo
Sweat à capuche photo
Sweat photo
Tapis de souris
Tasse en verre
Tongs photo
Trousse de maquillage photo
T-shirt photo
Calculated shipping costs:
Delivery method Delivery method Price Production time Delivery time Total time
Standard Standard        
Express Express        
SeaFreight Économie en vrac        
PriorityExpress Express prioritaire        
*GTC (Go To Checkout) means please place your items into your shopping cart and go to checkout to see whether this option is available and its associated shipping price.

For customer reference only. cannot guarantee the delivery standards of the postal services. Delivery standard applies to working days in the destination and excludes the time for customs clearance. You may expect a longer delivery time of additional 3-5 days on top of the normal transit time for remote areas.


Every product we sell is fun to play with, long lasting and customizable! Every package leaving our facility is carefully inspected and we guarantee our personalized products to be free of defects and manufacturing errors. If you find any quality issue with your order, please contact us within 10 days and you may return it to us in new unused condition for a full refund or credits. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.

Tax & Duty

There will be no import tax and custom duty issues for shipments to US addresses. There will also be no import tax and custom duty issues for shipments to Australia (on orders of up to €850,00 excluding shipping costs), Canada (on orders of up to €18,00 excluding shipping costs) and to UK and EU countries (on any orders shipped via Express and on orders shipped via Standard shipping of up to €300,00 excluding shipping costs). For all other international shipments and conditions, recipients are responsible for any custom duty or taxes imposed by that country, which are collected by the carrier upon delivery, if any. Please check with your local government agency or contact us for more information.

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